Product information

FundZone Terms and Conditions

Order Execution Policy

We're required by the FCA to establish and implement an Order Execution Policy and to provide appropriate information to customers as to how we will take all sufficient steps to obtain the best possible outcome on the execution of your orders.

The following policy applies to all orders received from, and executed on behalf of customers. It should be read in conjunction with the relevant terms and conditions.

Order Execution Policy ISA and Personal Portfolio(s) (FundZone) PDF (111 KB)

Comparing Platform Charges

Jargon in financial services can be confusing which makes it hard to compare services or to understand what you will pay. This document identifies the main components of platform charges and explains what these different charges might look like.

Comparing Platform Charges - Fundzone

Interest Rates

Each Fundzone customer automatically has access to a Fundzone Supermarket Cash account. In addition, the Fundzone platform also operates cash accounts at a product level.

The annual gross interest rate we pay to customers on product level cash accounts is calculated with reference to the Bank of England base rate. This means that you can always work out what the interest rate paid will be, using the table below (paid rates are rounded up to the nearest 0.01%).

Base rate (per tier)	% of interest paid to customers
0.00% - 1.10%	0%
1.10% - 2.00%	50%
2.00% - 5.00%	70%
5.00% +	100%

For example, under the base rate announced on 8th May 2025 of 4.25%, the rate we pay to customers on product level cash accounts is 2.03% per annum. This is calculated as 0% of the first 1.10%, plus 50% of the next 0.90%, plus 70% of the next 2.25%; i.e., 0.00% + 0.45% + 1.58% = 2.03%.

Interest is calculated daily. If the base rate is negative this table will not apply and paid rates may become negative. When the Bank of England base rate changes, the rate paid to customers will be updated within five working days. The interest rate on the Fundzone Supermarket Cash account is 0.00% per annum.

Cash Management Administration Charge

The rate we earn from our banking partner(s) may be higher or lower than base rate and may vary daily. We retain any additional interest earned as a margin to cover costs in managing cash and undertaking certain platform services in respect of cash holdings. We call this margin the Cash Management Administration Charge (CMAC). The CMAC is taken directly from the interest received from the bank(s), so will not appear as a separate charge.

Contact us

Please get in touch if you have any questions.

Fundzone 0345 279 2002

ISA and Personal Portfolio(s) 0345 279 3003

SIPP 0345 0845 000

Calls may be monitored and/or recorded to protect both you and us and help with our training. Call charges will vary.

Risk warning

The value of your investments can go down as well as up and you may get back less than you paid in. Laws and tax rules may change in the future. Your own circumstances and where you live in the UK also have an impact on tax treatment.