We’re sorry to hear your loved one has passed away. If you have a financial adviser or solicitor, they can contact us on your behalf.
If you want to contact us directly, you can find out more about who to get in touch and what information you'll need to tell us below.
Customers who received retirement, investment, estate planning and tax advice from an Aberdeen financial adviser are Aberdeen Financial Planning and Advice Ltd customers.
If you don't have the name of the Aberdeen adviser who provided advice or haven't been able to reach them, you can let us know by calling 0345 646 2383.
If you can, please find and check the account number of the customer’s investments or savings as this will help you to get in touch with the right team.
If their account number starts with EL or SM, our Elevate team will be able to help you. Take a look at our bereavement info for Elevate customers.
If their account number starts with WP or SP, our Wrap team will be able to help you. Take a look at our bereavement info for Wrap customers.
Customers of Aberdeen Fund Managers Ltd may have taken out their OEIC and Unit Trust investments with Aberdeen Standard Investments. Any communications from us will have an Investor Reference number on them.
You can find out where to write to us and what information you'll need to provide below.
You can find more information on our corporate website if you need to tell us about an Aberdeen shareholder
