The value of your investments can go down as well as up and you may get back less than you paid in. Tax rules can always change in the future. Your own circumstances and where you live in the UK could have an impact on tax treatment.
This is an annual document which will be sent to you around the start of each year. This document provides a summary, in monetary and percentage terms, of the charges you paid over the preceding 12 months. This way you can more easily keep track of how much you are paying in fees.
Your Charges Summary is a snapshot of your annual fees as a percentage figure. The platform charge is calculated on a tiered structure and can change as your Wrap account value increases or decreases. Please see our Understanding Charges page for more information about all charges.
A Charges Information Document is produced when you are buying or switching into a fund you don’t already hold. This shows your charges on a transactional basis and is therefore calculated differently than your Charges Summary. We will send your CID as a password-protected document after we have taken your instruction. This will be sent along with any Key Investor Information Document (KIID) if applicable. If you would like more information about your CID, please call our Client Engagement Hub on 0800 027 4675. Call charges will vary.
Your statement provides you with a detailed breakdown of all of the transactions which occurred on your plan within the timeframe stated on the first page. Your statement will show you: charges, money in/out, cash transfers between Wrap products, the purchase and sale of investments, as well as an opening and closing value for the period.
For ISAs and Personal Portfolio, we provide statements on a quarterly basis. For the SIPP, Onshore bonds, and Offshore Bonds, these are provided annually. Unfortunately we cannot generate ad hoc SIPP/Onshore/Offshore bond statements.
Your contract notes are evidence of the purchases or sales of mutual funds or securities on your Wrap products. Your contract note shows you which fund(s) were sold, how many units, what that unit price was at the time of sale, and the settlement date of the transaction. By ‘settlement date’ we mean the date that the transaction was completed, or in other words, when the cash from a sale is available to use or the fund you purchased has now been credited to your Wrap account. The settlement date is not the same as the date of the actual purchase or sale of the fund(s).
Yes. If you would like to go paperless please call our Client Engagement Hub on 0800 027 4675 and we will be happy to update your account. Call charges will vary. If you have not opted out of receiving paper copies of contract notes, we can switch those off for you as well. Due to the nature of the document, these are not automatically switched off when you go paperless, so please make sure to mention to our customer representative that you would also like to opt out of receiving paper copies of contract notes. All of your documents will be available for you to download from the Document Library on the Client Portal. Unfortunately, we cannot send these documents via email as this is not a secure method of communication.
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