Online access to your account

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How do I register for online access to my account?

You can now register for online access through our provider, Okta. If you have not previously been set up with online access, please call the Client Engagement Hub on 0345 279 1001 and we will be happy to activate your account profile. You will then be able to register your email address and log in.

How do I log in?

Visit the login page, select ‘Client Login’ and follow the instructions. If you have never been set up with an online login account before, please call the Client Engagement Hub on 0345 279 1001 to be signed up with access.

Account suspended, or forgot username, password or both?

If you’ve forgotten your password, go to your login page and select the ‘Forgot password’ link. If you’ve forgotten your username, please call the Client Engagement Hub on 0345 279 1001.

I need help using the site. What should I do?

You can give our Client Engagement Hub a call on 0345 279 1001 and we will be happy to provide you with any guidance or information you need about online access.

Who are Okta?

Okta is our online access provider. The Okta sign-in system provides secure connection between you and your Wrap account information. Okta protects your information with extensive security measures and controls that are audited by third parties. You can have confidence that your details are safe and secure.

Risk warning

The value of your investments can go down as well as up and you may get back less than you paid in. Tax rules can always change in the future. Your own circumstances and where you live in the UK could have an impact on tax treatment.